Known exploited vulnerability · SolarWinds

CVE-2024-28986: SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability

criticalCVSS 3.1 9.8Exploited

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.

Published Aug 13, 2024 · Updated Jun 17, 2026

Required action

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Advisory details

From the National Vulnerability Database. This product uses the NVD API but is not endorsed or certified by the NVD.

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine.

While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.

However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.

References

How this page is made: the data panel comes from the GitHub Advisory Database, CISA’s KEV catalog, the NVD and FIRST EPSS, and updates twice a day. No analysis has been written for this entry yet. Methodology

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