CVE-2025-26399: SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability
SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability is a patch bypass of CVE-2024-28988, which in turn is a patch bypass of CVE-2024-28986.
Published Sep 23, 2025 · Updated Oct 11, 2026
Required action
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Advisory details
From the National Vulnerability Database. This product uses the NVD API but is not endorsed or certified by the NVD.
SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability is a patch bypass of CVE-2024-28988, which in turn is a patch bypass of CVE-2024-28986.
References
- https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-7-hotfix-1_release_notes.htm
- https://www.solarwinds.com/trust-center/security-advisories/CVE-2025-26399
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2025-26399
- https://www.microsoft.com/en-us/security/blog/2026/02/06/active-exploitation-solarwinds-web-help-desk/
How this page is made: the data panel comes from the GitHub Advisory Database, CISA’s KEV catalog, the NVD and FIRST EPSS, and updates twice a day. No analysis has been written for this entry yet. Methodology
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